WHY SHOP WITH US
- You may cancel your order within 24 hours of your transaction with no cancellation fees.
- After the first 24 hours period, you will need to notify us in writing for cancellation of order. A cancellation fee of 20% of purchased price will apply if for whatsoever reason you wish to cancel an order that has been accepted by us. This cancellation fee is to recover our production cost of producing your order which subsequently being canceled at your request.
Order From The Manufacturer
- Purchasing directly from a manufacturer means that the products you buy can be customized according to your precise specifications, to ensure the door and frame are safe and meet all appropriate standards.
- Another significant benefit to buying directly from a manufacturer is that there will almost always be a better purchase price on offer. Cutting out the “middle man”, such as wholesalers and retailers who buy at a low price but add their own mark-ups, is a good way to avoid those extra expenses. The retail price when buying from a manufacturer will therefore be considerably less, meaning a large discount for the consumer and, with the more specialized customer service too, it becomes an irresistible deal for many.
Univonna offers a safe and secure platform to complete your purchase. You can pay for your furniture purchase with Master Card, Visa or Paypal checkout. Univonna is SSL certified and PCI compliant. You can rest easy knowing that your information is safe and secure.
Univonna cares about you as our customer. We want you to have a great experience while fulfilling your home furnishing needs. Your experience is our business. Please contact us with any questions or concerns. We will do what we can to provide you with the best possible customer service we can.